Workshop: Beyond Bug Squashing - Strategies to Keep Customer Engaged

No matter if you are a QA, developer, customer support, or PM, as long as you are having product and customers, this workshop is for you! You'll learn how to communicate proactively, gather and utilize customer feedback, and create personalized experiences that delight users. Dive into strategies for building a vibrant community, implementing gamification, and offering exceptional customer support. Walk away with actionable insights and practical tips to keep your customers hooked and satisfied. Don’t miss this chance to elevate your software development process and foster lasting customer relationships—secure your spot today!

VIPIN JAIN

Vipin Jain has 23 years of experience in the IT industry, with the last 18 years dedicated to Software Quality. He is the Head of QA and Deliveries at Metacube Software, involved in establishing QCE and directing delivery operations. Vipin is an avid speaker and writer, having spoken all across Europe in 50+ conferences, including EuroStar, HUSTEF, ATD, QA&Test, ExpoQA, and TestingUnited to name a few. He loves traveling, and his conference engagements give him the perfect excuse to explore new places. Vipin has 45 published blogs to his credits as well. He also enjoys sharing his knowledge about the Indian film industry and has a knack for logging bugs in the most unusual circumstances.

• Програма
• Лектори

Register here: https://docs.google.com/forms/d/e/1FAIpQLScJWabjoDwyA1bB_JS2HtCMHbz7BMgl7mTqHxK3uxDU2Mroig/viewform 

VIPIN JAIN

Vipin Jain has 23 years of experience in the IT industry, with the last 18 years dedicated to Software Quality. He is the Head of QA and Deliveries at Metacube Software, involved in establishing QCE and directing delivery operations. Vipin is an avid speaker and writer, having spoken all across Europe in 50+ conferences, including EuroStar, HUSTEF, ATD, QA&Test, ExpoQA, and TestingUnited to name a few. He loves traveling, and his conference engagements give him the perfect excuse to explore new places. Vipin has 45 published blogs to his credits as well. He also enjoys sharing his knowledge about the Indian film industry and has a knack for logging bugs in the most unusual circumstances.